Executive Vice President, Customer and Business Services
Bob Spieth was named Executive Vice President of QVC’s Customer and Business Services in October 2016. In this role, Bob leads the Customer and Business Services operations for both QVC and zulily. Bob oversees Supply Chain, Customer Service and Experience, Operations Strategy, and Corporate Real Estate and Workplace Services for both businesses (with the exception of zulily’s corporate facilities). He also oversees Vendor Operations and the Partner Services business for zulily.
Bob joined zulily in February 2013 as Chief Operating Officer. In this role, Bob expanded zulily’s Supply Chain, Customer Service and Studio Operations capabilities, and built a strong leadership team and innovative technology to drive service improvements and efficiencies.
Prior to zulily, Bob held several leadership roles with OHL, one of the world’s largest third-party logistics companies, where he served as President of Contract Logistics, and previously as CIO and Senior Vice President of Operations. Over his 14 years there, he helped build OHL from a small regional company to a $1.2 billion company with a global presence. Earlier in his career, Bob served as a General Manager with Arrow Electronics and as a Consultant with McKinsey & Company. Bob also was an Officer in the U.S. Army.
Bob serves on the board of the Seattle Repertory Theater. He earned his bachelor’s degree in physics from Princeton University and his MBA from Harvard Business School.
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